If your order is missing an item, or if you receive a damaged or incorrect product, please email us at simbasbarkery@gmail.com within 24 hours of delivery. We will reship the correct item at no additional cost. Please note that replacement or refund requests cannot be processed after this 24-hour window. If approved we’ll provide the replacement for the damaged product with 2 days
We only accept return on damaged product with 1 day If refund is approved we’ll credit the amount into the customers bank account within 2 days
The following products are not eligible for return or replacement: